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Updated 08/04/20

Service Updates

Support and Useful Numbers

Government Advice


Service Updates 

Due to the latest Government advice, we have now closed our office on a temporary basis while we restructure our services.

If you have any inquires please call us 0114 258 7553 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. If you already access SASS and are self-isolating, please fill out an online form so we can offer telephone support.

We are currently changing our services to focus on delivering our support to you via the telephone and digitally. You can expect to hear from us over the next few days to discuss your support needs with you. 

While the recent developments of the Coronavirus pandemic may cause anxiety, lead to self-isolating measures and further disruption.

If you are self-isolating, we can support you with:

  • regular phone calls, texts or e-mails by staff and volunteers
  • advise on SMART online meetings
  • organise food drop-offs where possible
  • If you are self-isolating and would like some support please fill out the form below.

If you are thinking of changing your drinking but are cautious to access us, we can support you with:

  • phone assessments, talking through your situation, giving advise to reduce harm, send out material, initiate a talk with someone in recovery
  • regular support phone contact and exploring strategies
  • advice on SMART online meetings

Please keep an eye on here and Facebook page for any service change, advise, tips and peer support.

Keep safe!

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Support and Useful Numbers

If you are struggling because of the impact of Coronavirus please get in touch. We can offer support, advice and guidance. You can speak to us on 0114 258 7553.

Below is some useful information and details for organisations that are offering help in a range of areas during the outbreak.

Sheffield City Council Coronavirus Support

Food Banks in Sheffield 

Coronavirus Support available across Sheffield

Download the Now Then app for articles, alerts and information on the voluntary and community sector response to COVID-19 in Sheffield.

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Government Advice

Coronavirus (COVID-19): what you need to do

As of 23 March 2020 the Government has announced new rules people have to follow to help tackle the coronavirus emergency and slow the spread of Coronavirus (Covid-19). The critical guidance instructs people to:

Stay home

  • Only go outside for food, health reasons or essential work
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home
  • Anyone can spread the virus.

Full guidance on staying at home and away from others 

Other guidance includes:

  • You can travel to and from work if absolutely necessary
  • Public gatherings of more than two people are banned – excluding people you live with
  • Don’t visit other people’s houses or socialise outside your home
  • Police can fine you if you don’t follow the rules
  • If unwell, isolate yourself and your family
  • Keep in touch with one another
  • If you need medical advice then access NHS 111 online at or by dialling 111 on your phone (only if you cannot do so online).

Find out how to isolate your household at:

Please remember that people can still be carriers of the virus and have no symptoms - so we need to go a lot further than simply avoiding people who are unwell.

Health advice

Coronavirus, or Covid-19, has spread to many countries, including the UK, since the first case was reported in Wuhan, China late last year.

The Department of Health and Social Care will be publishing updated data on Coronavirus (Covid-19) every day at 2pm until further notice. A new web page contains a dashboard tracker for cases in the UK.

Covid-19 is a virus with similar symptoms to flu or a cold. The following symptoms may appear 2-14 days after exposure.

  • Fever
  • Cough
  • Shortness of breath

What to do if you or someone in your home develops symptoms

If you live with someone who has a ‘new continuous’ cough or high temperature, stay at home for 14 days in case symptoms develop

Stay at least three steps away from other people in your home if possible

If your symptoms get worse or no better after 7 days seek medical advice

There are some simple and effective actions everyone can take to protect themselves and their wider community:

Wash hands for about 20 seconds using soap and hot water or use a hand sanitiser gel

Use a tissue for coughs and sneezes

If you don’t have a tissue use your sleeve

Avoid touching your eyes, nose, and mouth with unwashed hands

Use the online coronavirus service at

The NHS 111 online coronavirus service can tell you if you need medical help and advise you what to do. Only call if you cannot get help any other way. Don’t visit your GP, hospital or any other care setting for support.

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